1. Introduction
Welcome to Vulncure! By accessing or using our services, you agree to the terms outlined here. These terms govern your use of our website and services, and form a binding agreement between you and Vulncure. Please read these terms carefully.
2. Services Provided
Vulncure specializes in various cybersecurity solutions, including but not limited to:
- Penetration Testing
- Vulnerability Assessments
- Incident Response and Forensics
- Risk Management and Compliance Consulting
- Cybersecurity Training and Awareness Programs Each service will be provided based on the scope and specifics outlined in individual client agreements. Vulncure reserves the right to modify services to align with industry standards and emerging threats.
3. Use of Services
Clients are required to provide accurate, current, and complete information for the effective execution of services. Any misuse of Vulncure’s services, such as unauthorized access to other networks or tampering with results, is strictly prohibited.
4. User Accounts and Security
To access certain services, clients may need to create a user account. You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities under your account. Vulncure will not be held responsible for unauthorized access or any damages resulting from your failure to protect your account credentials.
5. Payments, Billing, and Refunds
All services are subject to fees as agreed upon in the contract between Vulncure and the client. Payment methods and schedules will be specified in your agreement, and failure to meet payment deadlines may result in service suspension or termination. Refunds will be assessed on a case-by-case basis, where applicable.
6. Intellectual Property Rights
All materials, including reports, tools, and documentation provided by Vulncure, are the intellectual property of Vulncure or its licensors. You are granted a limited, non-transferable license to use these materials solely for your internal business operations. Unauthorized reproduction or distribution of these materials is prohibited.
7. Confidentiality and Data Protection
Vulncure is committed to safeguarding the privacy and confidentiality of client information. We adhere to strict data protection regulations (e.g., GDPR, CCPA). All data collected in the course of service provision will be encrypted and stored securely. Vulncure will not share or sell client information to third parties without prior consent, except where required by law.
8. Use of Third-Party Providers
Vulncure may partner with trusted third-party service providers (such as cloud hosting, billing systems, or external cybersecurity tools). While we take steps to ensure the security of these providers, we are not responsible for their actions or failures, and their usage is subject to their own terms and policies.
9. Client Responsibilities and Cooperation
Clients are expected to ensure that their systems are properly configured and maintained in a secure state during the engagement. Vulncure is not responsible for issues caused by pre-existing vulnerabilities or system misconfigurations. Clients must provide timely access to relevant systems, information, and resources required for the engagement.
10. Reports and Deliverables
Vulncure provides detailed reports for all assessments and testing engagements. These reports are delivered securely and must be treated as confidential by the client. Any misuse of the reports, including public disclosure without permission, is a violation of this agreement.
11. Warranties and Disclaimers
Vulncure strives to provide accurate and timely services, but we do not guarantee that all issues will be resolved or that security breaches will be entirely prevented. Services are provided “as is” without any warranties, express or implied. Vulncure disclaims all liability for any loss of data, business interruptions, or damages arising from the use of our services.
12. Limitation of Liability
In no event shall Vulncure or its employees, agents, or partners be liable for any indirect, incidental, punitive, or consequential damages, including loss of profits, revenue, or data, resulting from the use of our services. Vulncure’s total liability is limited to the amount paid by the client for the services rendered in the six months preceding the claim.
13. Indemnification
Clients agree to indemnify and hold Vulncure harmless from any claims, damages, liabilities, or expenses (including attorney fees) arising out of their use of Vulncure services, breach of these terms, or violation of any laws or third-party rights.
14. Termination of Services
Vulncure reserves the right to terminate or suspend services without notice in cases of misuse, non-payment, or violation of these terms. Upon termination, clients must cease using all deliverables provided by Vulncure. Outstanding fees and obligations will remain enforceable after termination.
15. Governing Law and Dispute Resolution
These Terms of Service are governed by the laws of [Jurisdiction]. Any disputes arising from these terms shall be resolved through mediation or arbitration, unless legal action is required. By using Vulncure services, you agree to submit to the jurisdiction of the courts located in [Jurisdiction].
16. Modifications to Terms
Vulncure reserves the right to update or modify these terms at any time. Clients will be notified of any significant changes, and continued use of our services will signify acceptance of the updated terms.
17. Contact Information
For any questions or concerns regarding these terms, or to report violations, please contact us at:
- Email: contact@vulncure.com
- Phone: +91 8236013129
- Address: New Delhi, India